Contact Humble-Bee Customer

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Did you buy your item from

Thank you for your purchase and welcome to our family! We offer 14-day return policy. Here is just how that policy works and the steps you need to follow for returns or exchanges:

*** Please note that, for sanitary reasons, we DO-NOT take returns of Nurse-sling unless it has not been used even once. We know that other authorized retailers may have a different return policy. Please understand that we are doing this to ensure the health of your baby and others’ that buy directly from our official website. ***

Step 1: All exchanges and returns need to be in the same condition that we sent it to you. This means it’s unused, all hang tags are still attached, all parts included, and packaged just like new! Gently used items are not acceptable. 

Step 2: Please contact our customer care team at Below is the list of information to include in that email. 

  • Customer’s name (First and Last). This should be the person who purchased the item. 
  • Original order number
  • What item(s) are being returned

Step 3: When we receive your request, we will email you the return instruction. Unless for manufacturing defect, Humble-Bee does NOT provide the return shipping label or reimbursement. We charge a $10 restocking fee on all returns that are not due to manufacturing defect.

Step 4: For returns we do reserve the right to inspect the item to make sure that it is in pristine condition as stated above prior to authorizing a credit back to you. If your item appears to be used and without manufacturing defect, we will charge a return shipping to send your item back to you.